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Job Description

Office of International Affairs

Coordinator of Global and Multicultural Education (#432)


Days per Week: Monday through Friday

Hours per Day: 8:30am to 5:00pm

Length of Meal Period: 30 minutes

Work Period: Employee is required to work occasional weekend and/or evening hours to accommodate recruitment/other student events

Hours per Week: 40

Summary of Duties

The Coordinator of Global and Multicultural Education assists in advancing the goals of Marywood’s Office of International Affairs (OIA) and works collaboratively to support global and multicultural education projects across campus. In particular, this individual manages the Study Abroad Office, including all year and semester abroad programs and short-term exchange programs. The Coordinator works closely with faculty to promote and enroll existing programs and develop new globally-focused initiatives. In addition, the Coordinator actively supports the recruitment and retention of international students and subsequently assists international students with acculturation issues, performing an integral role in the orientation program.

This position requires an understanding of and willingness to operationalize Marywood’s mission and core values. The ideal candidate is someone with a high energy level and mature professionalism which result in an independent, self-propelling interest in service-oriented work. The individual must have a fine-tuned sense of integrity and privacy, since the person in this position is privy to information of a confidential nature. The individual must understand and uphold the regulations of the Family Educational Rights and Privacy Act and other regulatory requirements governing international students.



A Master’s degree in an area such as intercultural communication, foreign languages, education, international higher education, higher education administration, international relations, global studies or related field.

Work Experience Requirements

Experience in international education required; experience in higher education and/or cross-cultural programming, advising, or counseling preferred.

Special Qualifications

Special Qualifications/Skill Requirements:

  • Excellent written and verbal communication skills, including cross-cultural communication competencies
  • Ability to work autonomously as well as collaboratively
  • Fluency in English, with proficiency in additional languages a plus
  • Strong ability to establish priorities and manage multiple demands and assignments
  • Attention to detail and exceptional student service skills
  • Strong technology skills and ability to utilize software to provide effective student service


Skills Preferred:

  • Knowledge of foreign educational systems and credentials
  • Experience living, working, or studying abroad

Essential Elements

  • Assist in providing direction and leadership to the office by managing and overseeing multiple programs and activities
  • Assist in the development of policies and procedures applicable to the study abroad program
  • Collaborate in developing exchange programs with foreign institutions
  • Provide advising services for students and families interested in global experiences, including goal setting, program selection, cross-cultural awareness, as well as visa guidance
  • Collaborate with and support departments in development of study abroad experiences
  • Work closely with Admissions and maintain contact with prospective international students throughout the enrollment process
  • Develop educational and cultural programs within the Office of International Affairs
  • Develop electronic and print material to support and promote study abroad programs and other activities supported by Office of International Affairs
  • Collaborate with representatives from foreign institutions and organizations for special projects and programs as required
  • Work with other departments on campus to develop new programs that strengthen intercultural awareness and understanding
  • Identify problems, make recommendations, implement solutions and evaluate outcomes for Office of International Affairs programs/services

Other Elements

  • Assist in organizing orientation programs, informational workshops, and other student service events
  • Monitor and assist with updating Office of International Affairs webpages, especially areas concerning study abroad
  • Assist with the development of intercultural training programs on campus for faculty and staff
  • Assist in developing programs through which Marywood and the community can benefit from the presence of international students
  • Perform other job-related duties and manage special projects as required

Marywood University is committed to being an equitable and inclusive workplace, and we encourage applicants who share our vision to apply. EEO/AA employer.
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